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Edge Web Hosting Privacy Statement

Our Commitment

Edgewebhosting understands the importance of privacy in today’s world. Edgewebhosting is committed to protecting the privacy of our web site visitors and clients. We uphold the highest industry standards in online privacy. This Privacy Statement discloses our privacy practices and expresses our commitment to keeping you informed of the information we collect and how it is used. This Statement applies to all personal information we handle in connection with our website. This statement sets forth our information gathering and dissemination practices for the www.edgewebhosting.net, support.edgewebhosting.net, urchin.edgewebhosting.net, www.edgwebhosting.com, www.edgwebhosting.org, www.ewh.net, support.ewh.net, and urchin.ewh.net websites. We will not disclose information about customers or users without express permission unless the release of said information is required by government subpoena. Edgewebhosting.net reserves the right to modify our statement at any time. The most current version of the privacy statement will always be available at www.edgewebhosting.net.

Edgewebhosting abides by the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use and retention of data from the European Union.

What We Collect

Our sites use several different forms that our customers can use to request information, products, and services. From these forms, we collect the following information:

• Visitors' contact information (such as e-mail addresses, name, telephone, number, and postal address)
• Unique identifiers (such as customer numbers)
• Financial information (such as credit card numbers)
• IP addresses

How Secure is the Information We Collect?

Edgewebhosting.net makes every effort to follow industry standard security measures to prevent the loss, misuse and alteration of the information under our control. All financial information is encrypted during transmission, and our company databases are accessible only to internal employees.

What Do We Use This Information For?

Contact Information

We use your contact information to send you information about our company, process requests for services, send invoices, and to contact you when necessary. We also use the information we collect to improve the content of our web site.

You will not receive any communications from us unless you specifically request us to send you information and provide us with a method to contact you such as telephone or email address. Existing customers cannot opt-out of receiving information that we deem important for us to communicate in order to provide ongoing services and support.

Customers can update contact information on at any time by sending an email to either billing@edgewebhosting.net or support@edgewebhosting.net.

Financial Information

We may ask you to enter your credit card or account information on our websites to enable us to debit your account when you purchase servers or services from us. All information you will be asked to enter is protected using SSL (Secure Sockets Layer) encryption to prevent it being intercepted by anyone else as it is transferred over the Internet. We collect this information on a transaction-by-transaction basis and will never authorize the release of this information with anyone not directly involved in processing the transaction. This information may be encrypted and stored for logging purposes.

IP addresses

We may use your unique network address (IP address) to help diagnose problems with our server, and to administer our Web site.

Cookies

We use cookies to keep track of your purchases during the time you view www.edgewebhosting.net . We may also use them to recognize return visitors and to track our promotions. Edgewebhosting.net may collect personally identifiable information from visitors in several ways online forms but only where visitors volunteer such information. Edgewebhosting.net may also collect information about how visitors interact with our website. This information is obtained through analysis of server logs and through the use of "cookies" placed on user machines. A cookie is a piece of software that a web server can store on a computer system to identify the visitor if they visit the website again. All of the information that we collect through the use of cookies from visitors is not personally identifiable. However, it may be associated with personally identifiable information that visitors provide us through our website. We gather this information for internal use only and will never authorize the release of this information with anyone outside of edgewebhosting.net

Information Disclosure

Edgwebhosting.net will not disclose information about customers or a visitor without the express permission of the customer unless the release of this information is required to satisfy an action requested by the customer or is required by a government or law enforcement subpoena. However, we reserve the right to transfer information collected from our customers in connection with any future transaction involving the transfer of the assets of our company.

Questions or Concerns

Please contact us with any questions regarding the Edgewebhosting privacy statement by contacting us at: